This study highlights the relationship between how the Mann-Grandstaff VA Police Department treats its officers and the high retention problem. The main study focuses on officer empowerment and how it impacts the quality performance of officers. Empowering officers gives them a sense of value. In most police departments a form of brotherhood forms. The same can be said about the Mann-Grandstaff VA Police Department. Unfortunately, the high turnover rate is the result of several problems within the department. Upon inspection it was revealed the Mann-Grandstaff VA Police Department did not have a business model. The closest thing to a business model was a list of standard operating procedures. Having a business model would improve the operating conditions of the Mann-Grandstaff VA Police Department. According to Alexander Osterwalder, and Yves Pigneur a business model needs 9 building blocks. The building blocks need to include key partners, key activities, value proposition, customer relationships, customer segments, key resources, channels, revenue stream, and cost structure.
Inhaltsverzeichnis (Table of Contents)
- Abstract
- Introduction
- PROBLEM STATEMENT
- LITERATURE REVIEW
- High Turnover/Retention
- Micromanagement
- No Mission Statement
- Guidance
- Officer Empowerment
- Business Models
- NARRATIVE
- High Turnover Rate/Retention
- Micromanagement
- Officer Value
- Officer Empowerment
- Lack of Training Opportunities
- No Mission Statement
- Guidance
- BUSINESS MODEL
- BUILDING BLOCKS
- CONCLUSION/PROPOSAL
- Works Cited
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This study aims to examine the relationship between the Mann-Grandstaff VA Police Department's treatment of its officers and the department's high retention problem. The study focuses on officer empowerment and its impact on officer performance quality. The research proposes that a lack of quality leadership and key resources at the Mann-Grandstaff VA Police Department contribute to the retention problem.
- Officer Empowerment
- Retention Problems
- Leadership and Management
- Business Model Implementation
- Value Proposition for Officers
Zusammenfassung der Kapitel (Chapter Summaries)
- Introduction: The study provides background information about the history of the VA Police Department, highlighting the need for officers to manage security and enforce regulations. The introduction acknowledges the existence of a retention problem despite the need for officers at the Mann-Grandstaff VA Police Department.
- PROBLEM STATEMENT: This section outlines the key issues contributing to the retention problem, including high turnover rates, micromanagement, and a lack of a business model.
- LITERATURE REVIEW: This chapter examines existing research on high turnover rates in police departments, micromanagement practices, the importance of mission statements and guidance, and the role of officer empowerment in improving retention.
- NARRATIVE: This chapter presents a detailed narrative describing the specific challenges facing the Mann-Grandstaff VA Police Department. It focuses on issues like the high turnover rate, micromanagement practices, and the lack of officer value and empowerment.
- BUSINESS MODEL: This chapter delves into the concept of building blocks for a successful business model and how these blocks can be applied to the Mann-Grandstaff VA Police Department to address its challenges.
Schlüsselwörter (Keywords)
The primary keywords and focus topics of this study include: police department retention, officer empowerment, leadership and management, business model, value proposition, and quality performance. These concepts are explored in the context of the Mann-Grandstaff VA Police Department to understand the challenges contributing to its high retention problem.
- Citation du texte
- Scott Bright (Auteur), 2019, Retention Problems of the Mann-Grandstaff Police Department. Impacts of officer empowerment on the quality performance, Munich, GRIN Verlag, https://www.grin.com/document/537714
