Nowadays government administration has become outdated. The paper based administration has become too slow for nowadays speed of services and shows an immense need for innovation. Since the introduction of the internet and information technology, society shifted the way we engage with each other. Where the private sector managed to restructure business, governments haven’t managed to shift towards a more effective use of resources and time. One of the first countries to introduce a different mindset on how a government should operate was Estonia. This approach of a shift treating a citizen as a consumer and on the other hand seeing government as a producer, rather than just executor had an immense impact on the country. This approach on being a service oriented government had proven itself as reliable and made Estonia to a leading technology hub worldwide.
This concept, of restructuring a state by having an effective government is transferable to the fairly new Western Balkan states. The goal of this essay is to measure the possible impact of E-Governmant for economic growth, prosperity and development for the relatively poor Balkan states.
This essay is conducted as following:
1) Introduction to the importance of the topic;
2) Theoretical basis of e-Government and successful implementations;
3) The story of E-Estonia;
4) Analysis of implementation in the Balkans;
5) Closing remarks
Table of Contents
- Introduction
- The importance of radical change
- Theoretical Basis
- Definition of e-government
- National ways to an e-Government
- Examples of comprehensive E-Government implementation
- The story of E-Estonia
- Overview of Governmental Electronic Services in Estonia.
- Since 1996: e-Banking
- Since 2000: e-Taxes, m-Parking, e-Cabinet
- Since 2001: e-Geoportal, X-road
- Since 2003: Eesti.ee gateway to E-Estonia, e-School
- Since 2004: e-Ticket
- Since 2005: i-Voting, e-police
- Since 2006: e-Notary, e-Business register
- Since 2008: e-Health
- Since 2010: e-Prescriptions
- Since 2014: e-Residency
- Future ambition of E-Estonia
- Cybersecurity:
- Data embassy:
- Virtual currency (Estcoin)
- Finnish-Estonian cross-border data exchange.
- Analysis of e-government implementation in the Balkans
- Estonian e-government - a role model for the Balkan countries?
- Closing remarks
Objectives and Key Themes
This essay aims to examine the potential impact of E-Government on economic growth, prosperity and development for the Western Balkan states. It explores the concept of shifting a government's role from an executor to a service-oriented provider, drawing inspiration from the successful implementation of E-Government in Estonia. The essay focuses on the transformative potential of digitalization and the need for radical change in outdated government administration.
- The significance of digitalization in transforming public and private sectors
- The evolution of E-Government and its various definitions and domains
- Estonia's successful implementation of E-Government as a model for other countries
- The potential benefits of E-Government for economic growth and development in the Western Balkans
- The challenges and opportunities of implementing E-Government in the Western Balkans
Chapter Summaries
The introduction highlights the need for radical change in government administration, emphasizing the outdated nature of paper-based systems and the shift towards a more service-oriented approach. It introduces Estonia as a leading example of successful E-Government implementation and outlines the essay's structure.
The chapter on theoretical basis delves into the definition of E-Government, exploring its various domains and outlining the key elements of its implementation. It also provides examples of successful E-Government implementation across Europe and Israel.
The chapter on the story of E-Estonia traces the development of Estonia's E-Government system, outlining the key milestones and services introduced since 1996. It also examines the future ambitions of E-Estonia, including its focus on cybersecurity, data embassies, and the development of virtual currency.
The chapter on the analysis of E-Government implementation in the Balkans examines the potential benefits of E-Government for economic growth and development in the region. It considers the challenges and opportunities of adopting the Estonian model and explores the specific needs and context of the Western Balkan states.
Keywords
The primary focus of this text is on E-Government, its implementation, and its potential impact on economic growth and development. Key themes include digitalization, service-oriented government, Estonia as a model, Western Balkan states, economic growth, prosperity, and development.
- Citar trabajo
- B. A. Vaidotas Norkus (Autor), 2017, The case of E-Government for the Balkans in the example on E-Estonia as a factor of economic growth and development, Múnich, GRIN Verlag, https://www.grin.com/document/539240
