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Consumer Engagement and Creative Strategies Used by Brands on Social Media

Titel: Consumer Engagement and Creative Strategies Used by Brands on Social Media

Akademische Arbeit , 2017 , 10 Seiten , Note: 1,3

Autor:in: Julia Weber (Autor:in)

Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media
Leseprobe & Details   Blick ins Buch
Zusammenfassung Leseprobe Details

This paper analyses the "Six-Segment Strategy Message Wheel by Ronald Taylor". In the course of the paper, three advertising campaigns are being analysed using Taylor's Six-Segment Strategies. The advertisements are "Volvo -Life Paint", "Homecoming - Edeka" and "Immortal Fans - Club do Recife".

In advertisement, many strategies are used to catch the potential consumers eye, draw his/hers attention to a product or service and to appeal to an unfulfilled need, the consumer might not even be aware of. Try to sell your product, spotlight its features and make the consumer want it. There are many psychoanalytical theories how humans function and how we, as consumers, react to
different incentives.

From Freud's psychoanalytic theory of personality which argues that human behavior "is the result of the interactions among three component party of the mind: the Id, Ego and Superego" to the Veblenian Social-Psychological Model which portrays man as "social animals".

Veblen is convinced that economic consumption is motivated by prestige-seeking and not as one would expect, satisfaction of needs. He assumes that "attitudes and behavior are influenced by several levels of society: culture, subculture, social classes, reference groups, and face-to-face groups".

The key of any advertisement is to create a message which engages the consumer.

Leseprobe


Table of Contents

1.0 Introduction

1.1 Six-Segment Strategy Message Wheel by Ronald Taylor

2.0 Advertisement

2.1 EDEKA - Heimkommen

2.2 VOLVO - Life Paint

2.3 Immortal Fans

3.0 References

Objectives and Topics

The primary objective of this work is to explore how social media channels and specific creative advertising strategies are utilized by brands to foster consumer engagement. The research examines the psychological underpinnings of consumer behavior and applies Ronald Taylor’s "Six-Segment Message Strategy Wheel" to analyze contemporary digital marketing campaigns.

  • Psychoanalytical foundations of consumer behavior and engagement.
  • Application of the Six-Segment Message Strategy Wheel in modern advertising.
  • Analysis of emotional vs. rational consumer decision-making.
  • Case study evaluation of social media-driven campaigns.
  • The relationship between brand touch-points and consumer loyalty.

Excerpt from the Book

1.0 Introduction:

In advertisement, many strategies are being used to catch the potential consumers eye, draw his / hers attention to a product or service and to appeal to an unfulfilled need, the consumer might not even be aware of. Try to sell your product, spotlight its features and make the consumer want it.

There are many psychoanalytical theories how humans function and how we, as consumers, react to different incentives. From Freuds psychoanalytic theory of personality which argues that human behavior „(...) is the result of the interactions among three component party of the mind: the Id, Ego and Superego.“ to the Veblenian Social-Psychological Model which portraits man as „social animals“.

Veblen is convinced that economic consumption is motivated by prestige-seeking and not as one would expect, satisfaction of needs. He assumes that „(…) attitudes and behavior are influenced by several levels of society: culture, subculture, social classes, reference groups, and face-to-face groups.“

The key of any advertisement is to create a message which engages the consumer.

Summary of Chapters

1.0 Introduction: This chapter introduces the psychological basis of consumer behavior and defines consumer engagement as a vital strategy for building brand loyalty.

1.1 Six-Segment Strategy Message Wheel by Ronald Taylor: This section details Taylor's model, which categorizes consumer buying decisions into six distinct segments based on rational and emotional attachment.

2.0 Advertisement: The chapter sets the stage for analyzing three specific social media campaigns through the lens of the previously discussed strategy wheel.

2.1 EDEKA - Heimkommen: This case study examines an emotionally driven Christmas campaign and how it utilizes social media to create global "word of mouth" engagement.

2.2 VOLVO - Life Paint: This analysis focuses on how a utility-based product effectively targets multiple consumer segments, including "Sensory" and "Acute Need," to communicate product benefits.

2.3 Immortal Fans: This chapter discusses an integrated organ donor campaign, highlighting how emotional storytelling can drive significant consumer participation and engagement.

3.0 References: A comprehensive list of the academic and digital sources used to support the analysis.

Keywords

Consumer Behavior, Consumer Engagement, Six-Segment Message Strategy Wheel, Brand Positioning, Consumer Loyalty, Advertisement, Social Media, Psychoanalytic Theory, Marketing Strategy, EDEKA, VOLVO, Immortal Fans, Emotional Attachment, Rational Decision-Making, Digital Marketing.

Frequently Asked Questions

What is the core focus of this research paper?

The paper explores the relationship between social media advertising strategies and consumer engagement, utilizing psychoanalytical theories and specific marketing models to explain why consumers interact with brands.

What are the primary thematic fields covered?

The work covers consumer psychology, advertising planning, message strategy development, and the digital dissemination of brand content on platforms like YouTube, Twitter, and Facebook.

What is the main research objective?

The objective is to analyze how brands use creative strategies, specifically those aligned with Ronald Taylor's Six-Segment Message Strategy Wheel, to address unsatisfied consumer needs and build loyalty.

Which scientific model is applied to the campaigns?

The author uses Ronald Taylor’s "Six-Segment Message Strategy Wheel" to classify advertisements according to where they fall on a spectrum of rational and emotional importance.

What does the main body of the work consist of?

The main body includes a theoretical introduction to consumer engagement and detailed case study analyses of three specific social media campaigns: EDEKA’s "Heimkommen," VOLVO’s "Life Paint," and the "Immortal Fans" organ donor campaign.

Which keywords best characterize this work?

Key terms include Consumer Behavior, Consumer Engagement, Message Strategy, Brand Positioning, Emotional Attachment, and digital marketing.

How does the EDEKA case study demonstrate consumer engagement?

The campaign used an emotional narrative about family and Christmas to trigger global sharing on social media, effectively leveraging "electronic word of mouth" to foster brand connection.

Why is the VOLVO Life Paint campaign considered a "mix and match" strategy?

It is classified this way because it simultaneously appeals to the "Sensory" segment by showing the product in action and the "Acute Need" and "Ration" segments by emphasizing safety and practical utility.

How does the "Immortal Fans" campaign illustrate the "Social" segment of the wheel?

The campaign taps into the deep emotional bond football fans feel toward their club, identifying themselves as part of a social group and thereby motivating them to participate in the organ donor program.

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Details

Titel
Consumer Engagement and Creative Strategies Used by Brands on Social Media
Hochschule
Kadir Has Üniversitesi
Note
1,3
Autor
Julia Weber (Autor:in)
Erscheinungsjahr
2017
Seiten
10
Katalognummer
V539869
ISBN (eBook)
9783346161376
ISBN (Buch)
9783346161383
Sprache
Englisch
Schlagworte
brands consumer creative engagement media social strategies used
Produktsicherheit
GRIN Publishing GmbH
Arbeit zitieren
Julia Weber (Autor:in), 2017, Consumer Engagement and Creative Strategies Used by Brands on Social Media, München, GRIN Verlag, https://www.grin.com/document/539869
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