Hunter Library is the library of Western Carolina University which has 8,400 students. Its major task is to provide services for the students and faculty members of Western Carolina University. Hunter Library classifies its services into various categories. The first service is called circulation. This includes checking out items, online renewal, reserves (items for use in library), laptop lending, flash drive lending, photocopiers and printers, and microfilm and microfiche readers. The interlibrary loan service offers the possibility to provide material from the networked libraries UNC-Asheville and Appalachian State University. The documents are distributed by a document delivery service called ABC Express. The documents can usually be delivered in one to four days. Due to the service “View My Record” students are able to see online how many documents they have lent and when they become due. The following paper studies the basic IT-strategy of this institutionalized organization and evaluates its business allignment, its IT organizational structure and architecture. It also proposes further development through an advanced information management system.
Inhaltsverzeichnis (Table of Contents)
- Description of the Organization
- Products and Services
- The Size of the Organization
- Basic Strategy
- Major Competitors
- Assessment of the IT Strategy and Business Alignment
- Overview
- Description of the Organization's Main Processes, Including Goals and Success Drivers
- Public Services
- Technical Services
- IT Portfolio
- Hardware
- Software
- New Technology Assessment
- The Meaning of Information in the Library
- Advanced Information Management Systems (IMS)
- Assesment of IT Organizational Structure
- Organizational Structure
- Outsourcing
- Evaluation of the Outsourcing
- Description of Technology and Architecture
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This assignment provides a comprehensive overview of Hunter Library's IT infrastructure, aligning its IT strategy with the overall business goals of Western Carolina University. It aims to understand the library's mission, services, and organizational structure in relation to its information technology needs and practices.
- Assessment of Hunter Library's IT strategy and alignment with business objectives.
- Evaluation of the library's IT portfolio, including hardware, software, and information management systems.
- Analysis of the library's organizational structure and its impact on IT implementation and management.
- Exploration of the role of information technology in providing library services and supporting the university's teaching and research needs.
- Discussion of key competitors in the library sector and their impact on Hunter Library's IT strategy.
Zusammenfassung der Kapitel (Chapter Summaries)
- Description of the Organization: This chapter details the products and services offered by Hunter Library, including circulation, interlibrary loan, and special services for faculty and remote users. It also describes the library's size, staff, and organizational structure, highlighting its mission and core values.
- Assessment of the IT Strategy and Business Alignment: This chapter examines how Hunter Library's IT strategy aligns with its overall business objectives. It discusses the key processes within the library, focusing on Public Services and Technical Services, and introduces the IT portfolio, including hardware and software.
Schlüsselwörter (Keywords)
The keywords and focus topics of this assignment include Hunter Library, IT infrastructure, business alignment, information management, library services, IT portfolio, organizational structure, and competitive advantage. These terms highlight the core concepts and areas of focus in this study of a university library's IT landscape.
- Citar trabajo
- M.B.A. Nihat Canak (Autor), 2005, Hunter Library - IT infrastructure of a library, Múnich, GRIN Verlag, https://www.grin.com/document/64765
