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A Case Study on the Implementation of Six Sigma within Starwood Hotels & Resorts

Change Management


Research Paper (postgraduate), 2010

22 Pages, Grade: A


Excerpt


TABLE OF CONTENTS

Executive Summary

List of Figures and Tables

List of Abbreviations

CHAPTER 1: INTRODUCTION

CHAPTER 2: CHANGE ANALYSIS
2.1 PRESSURE FOR CHANGE
2.2 KEY ROLES FOR CHANGE
2.3 5- P MODEL OF LEADING CHANGE
2.3.1 PURPOSE
2.3.2 PRIORITIES
2.3.3 PEOPLE
2.3.4 PROCESS
2.3.5 PROOF
2.4 SUMMARY

CHAPTER 3: CONCLUSION AND RECOMMENDATIONS

CHAPTER 4: BIBLIOGRAPHY

CHAPTER 5: APPENDICES
A. Brand portfolio SHR (in 2005)
B. Innovation chart

Excerpt out of 22 pages

Details

Title
A Case Study on the Implementation of Six Sigma within Starwood Hotels & Resorts
Subtitle
Change Management
College
University of Brighton  (School of Service Management)
Course
International Hospitality Management
Grade
A
Author
Year
2010
Pages
22
Catalog Number
V167854
ISBN (eBook)
9783640848096
ISBN (Book)
9783640844357
File size
2392 KB
Language
English
Keywords
case, study, implementation, sigma, starwood, hotels, resorts, change, management
Quote paper
William Gemkow (Author), 2010, A Case Study on the Implementation of Six Sigma within Starwood Hotels & Resorts, Munich, GRIN Verlag, https://www.grin.com/document/167854

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