Development of a Draft Balanced Scorecard for Zara


Seminar Paper, 2015

24 Pages, Grade: 80.00/100.00


Excerpt


Table of contents

List of figures

List of tables

1. Introduction

2. Analysis of Zara’s stakeholders
2.1 Stakeholder identification and role descriptions
2.2 Stakeholder interests and implications for draft BSC
2.3 Assessment of stakeholders’ power/interest levels and implications for draft BSC

3. Analysis of Zara’s strategy
3.1 Introduction of strategy map
3.2 Explanation and justification of strategy map

4. Development of a suitable BSC framework
4.1 Identification of KPIs
4.2 Explanation and justification of KPIs
4.2.1 Financial perspective
4.2.2 Customer perspective
4.2.3 Internal business perspective
4.2.4 Innovation and learning perspective

5. Analysis of potential practical issues
5.1 Likely practical issues
5.2 Potential ways to overcome practical issues

References

Excerpt out of 24 pages

Details

Title
Development of a Draft Balanced Scorecard for Zara
College
University of Strathclyde  (Strathclyde Business School)
Course
Performance Measurement & Management
Grade
80.00/100.00
Author
Year
2015
Pages
24
Catalog Number
V301172
ISBN (eBook)
9783668002128
ISBN (Book)
9783668002135
File size
510 KB
Language
English
Keywords
Zara, Balanced Scorecard, Performance Measurement, Performance Measurement and Management, Stakeholder Analysis, Strategy Map
Quote paper
Marvin Mertens (Author), 2015, Development of a Draft Balanced Scorecard for Zara, Munich, GRIN Verlag, https://www.grin.com/document/301172

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