Information technology is one of the factors which have chiefly changed the way the nature, characteristics and structure of an organization is made in this 21st century. The importance and significance of automation comes into sharp focus in every one’s mind, since almost everything is being turned to a digital mode or form, finally affecting also the workplaces in many organizations.
The study therefore intends to investigate the effects of information technology to the management of an organization, since the management acts as the heart of organizations’ policies, structure and operations. The study will be descriptive in nature, because the method is appropriate for collecting a wide range of data regarding the topic. It involves investigating the extent of which information technology has influenced the working behavior of employees and employers in general.
The research will be conducted in Coca – Cola firm and Google firm in Nairobi respectively. The data will be qualitative and quantitative and the data will be coded into the computer.
Table of Contents
1. INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.2 STATEMENT OF THE PROBLEM.
1.3 OBJECTIVE OF THE STUDY
1.4 SPECIFIC OBJECTIVES
1.5 SIGNIFICANCE OF THE STUDY
1.6 SCOPE OF THE STUDY
1.7 LIMITATIONS OF THE STUDY
1.8 HYPOTHESIS OF THE STUDY
2. LITERATURE REVIEW
2.1 Theoretical Review
2.2 EMPIRICAL REVIEW
3. RESEARCH METHODOLOGY
3.1 STUDY DESIGN
3.2 TARGET POPULATION.
3.3 SAMPLING PROCEDURE.
3.4 METHODS OF DATA COLLECTION.
3.5 PROCEDURE OF DATA COLLECTION.
3.6 PILOT TESTING.
3.7 DATA ANALYSIS TECHNIQUES
Research Objectives and Themes
This study aims to investigate the impact of information technology (IT) on the internal management and working environment of organizations in Nairobi. The research seeks to understand how automation and digital transformation influence employee behavior, organizational efficiency, and the overall management of corporate resources, specifically within the Coca-Cola and Google firms.
- Transformation of management systems through automation
- Influence of IT on employee working behavior
- Role of information security and work ethics in a digital environment
- Adoption of business process reengineering and paradigm shifts
- Challenges of sustainable IT implementation in Nairobi
Excerpt from the Book
THEORETICAL REVIEW
In terms of management, many organizations in Nairobi have been slowly evolving for the past few years, as far as information Technology is concerned. Information is knowledge that is received and given to people, whereas Technology refers to the invention of tools, techniques and skills. As a combination of these two terms, information Technology is the study or use of systems for storing, retrieving and sending information.
With difficulties like labor turnover, conflict over pay rise or promotion, over working and under – working, information Technology has almost completely managed to control these vices and complexities in various ways.
According to the researchers done by Kenneth C. Laudon and Jane P. Loudon, information Technology can promote various degrees of organization change, ranging from incremental to far reacting in their book ‘Essentials of Management Information Systems.’ The two researchers further state that the most common form of IT- enabled organization change is automation. The first applications of information Technology involved assisting employees with performing their tasks more efficiently and effectively.
Calculating paychecks and pay roll registers, giving bank tellers instant access to customer deposit records and developing a nationwide network of airline reservation terminals for airline reservation agents are all examples of early automation. A deeper form of organization change one that follows quickly from early automation is rationalization of procedures. Automation frequently reveals new obstacles in production and makes the existing arrangement of procedures and structures painfully cumbersome.
Summary of Chapters
INTRODUCTION: This chapter provides the background on how IT has transformed organizations in Nairobi, defines the problem statement, and outlines the specific objectives and scope of the research.
LITERATURE REVIEW: This section covers theoretical frameworks regarding IT and management, including concepts like automation, rationalization of procedures, and business process reengineering, while reviewing empirical studies on information resources and professional development.
RESEARCH METHODOLOGY: This chapter describes the descriptive research design, the selection of Coca-Cola and Google as study sites, the sampling procedure for employees, and the specific methods used for data collection and analysis.
Keywords
Information Technology, Automation, Management, Organization, Nairobi, Business Process Reengineering, Paradigm Shift, Employee Behavior, Data Collection, Methodology, Rationalization, Digital Transformation, Work Ethics, Security, Efficiency.
Frequently Asked Questions
What is the primary focus of this research?
The research investigates how information technology has fundamentally changed the management, operational structures, and working environments of organizations located in Nairobi.
What are the core thematic areas?
Key areas include the impact of automation on organizational efficiency, the shift toward digital business models, and the behavioral changes of employees in response to new technological tools.
What is the main objective of the study?
The primary goal is to examine the influence of information technology on the internal working environment and to determine the relative importance of security and work ethics in that context.
Which methodology is employed for this research?
The study uses a descriptive research design, employing both qualitative and quantitative data collected through structured and unstructured questionnaires and personal interviews.
What topics are discussed in the main body of the work?
The main body explores the theoretical evolution of IT in management, the practical applications of automation, business process reengineering, and the challenges of technological implementation in Nairobi.
Which keywords best describe the study?
Keywords include Information Technology, Automation, Management, Business Process Reengineering, Organizational Change, and Data Analysis.
Why were Coca-Cola and Google selected for this research?
These firms were chosen to represent organizations with varying levels of technological advancement, allowing the researcher to gain a clearer picture of digital adoption in a city like Nairobi.
How does the author define a "paradigm shift" in this context?
A paradigm shift is defined as a radical form of business change that involves rethinking the nature of the business and the organization itself, rather than just optimizing existing processes.
- Citation du texte
- Teddy Kimathi (Auteur), 2008, How Information Technology has changed the Management of Organisations, Munich, GRIN Verlag, https://www.grin.com/document/381430
