34 results

Managing Service Quality with Technological Innovations in the Banking Industry
A researcher’s perspective

International E-Business – Building Online Customer Loyalty with Relationship Management

Customer Relationship Management for Small- and Midsized Businesses in Austria. A focus on CRM On Premise vs. CRM On Demand with mobile extension

Customer Relationship Management and Customer Retention

Consumer Attitude towards Recycled Fashion Garments. Which factors make recycled fashion more appealing to consumers?

Factors influencing customer satisfaction and behavioral intention. The airline industry in Malaysia

Increasing Customer Loyalty via Mobile Customer Relationship Management

Analysing Factors Influencing Consumer Decision Making Process for Mortgage Services
Implications for the Retail Banking Sector

Service Delivery and Customer Satisfaction. A Case Study of Addis Ababa City Administration

Supplier Relationship Management in an AI enabled Supply Chain

Customer Retention as a Part of Customer Relationship Management of Private Broadcasting Radio Stations

Investigation of Relationship Between the Implementation of Total Quality Management and Customer Satisfaction

Customer Relationship Management. Systematic Review and Perspective Analysis

Customer Relationship Management: Lufthansa

Customer Experience Management at Rolex

The impact of relationship marketing strategies on building customer value

The Effect of Consumer Relationship Management (CRM) on Employees' Performance in the Banking Sectors, Lagos

A systematic literature review on customer integration in the new product development process

Implementation of a customer relationship management strategy to enhance customer satisfaction in the retail selling industry
A case study of Sainsbury's Becton (deleted)

The Role of Personality in Influencing Consumer Choices in the Sustainable Fashion Industry

Customer Relationship Management in Retail

The Importance of Customer Relationship Management in Business Markets (B2B)

Customer Relationship Management in the Airline Industry

The Importance of Customer Relationship Management in Business Marketing

The Role of CRM in Maximizing Customer Satisfaction