M.Sc. Anika Kunz

Texte (1)

• Complaint Management Unlocked. The effects of different variations of reactive versus proactive webcare on consumer responses and the mediating effect of customer expectations
  
  Fach: Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media

  Kategorie: Masterarbeit , 2013 30 Seiten , Note: 7,3 out of 10 (B)

  Katalognummer: 267580

  Preis: US$ 16,99