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(Results for »
failures
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Perceived Justice, Service Failure Attribution, Disconfirmation and Recovery Satisfaction among Subscribers of Mobile Money Transfer Services in Kenya
Author:
Catherine Ngahu (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Doctoral Thesis / Dissertation, 2016
Price:
US$ 0.99
Customer Evaluations of Service Failure and Recovery Encounters
Author:
Dr. Klaus Schöfer (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Doctoral Thesis / Dissertation, 2002
Price:
US$ 41.99