Academic texts about Complaint Management

5 publications

Analysis and Application of Dynamic Patterns within the Context of Complaint Management

Autor:in: Martina Müller (Author)

Subject: Business economics - Offline Marketing and Online Marketing

Category: Diploma Thesis , 2010 68 Pages , Grade: 1,7

Catalog Number: 179888

Price: US$ 34.99
Auswirkungen der Implementierung eines Beschwerdemanagements

Autor:in: Nick Manweiler (Author)

Subject: Business economics - Offline Marketing and Online Marketing

Category: Diploma Thesis , 2013 50 Pages , Grade: 2,0

Catalog Number: 274236

Price: US$ 17.99
Complaint Management Unlocked. The effects of different variations of reactive versus proactive webcare on consumer responses and the mediating effect of customer expectations

Autor:in: Anika Kunz (Author)

Subject: Communications - Public Relations, Advertising, Marketing, Social Media

Category: Master's Thesis , 2013 30 Pages , Grade: 7,3 out of 10 (B)

Catalog Number: 267580

Price: US$ 18.99
Dealing with complaining customers in sport clubs

Autor:in: Daniel Diener (Author)

Subject: Business economics - Business Management, Corporate Governance

Category: Term Paper , 2010 40 Pages , Grade: 1,3

Catalog Number: 168022

Price: US$ 19.99
Der Faktor Mitarbeiter als Problem bei der Implementierung eines Beschwerdemanagements

Autor:in: Niklas Müller (Author)

Subject: Business economics - Business Management, Corporate Governance

Category: Bachelor Thesis , 2012 44 Pages , Grade: 1,3

Catalog Number: 1363884

Price: US$ 21.99