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Academic texts about Social CRM
8 publications
Beschwerdemanagement 2.0
Von Shitstorms und fehlenden Dislike-Buttons
Autor:in:
Ramona von Wallhoffen (Author)
,
Sabrina Weilbier (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2013 27 Pages , Grade: 1,7
Catalog Number:
233237
Price:
US$ 19.99
Die Einbeziehung von Web 2.0-Elementen in das Customer Relationship Management
Social Customer Relationship Management als Ergänzung zum klassischen CRM
Autor:in:
Jurij Weinblat (Author)
Subject:
Computer Science - Commercial Information Technology
Category:
Seminar Paper , 2011 31 Pages , Grade: 1,3
Catalog Number:
265685
Price:
US$ 18.99
Einfluss mobiler Endgeräte und Social Media auf CRM (Costumer Relationship Management)
Autor:in:
Bachelor of Science Alexander Schmitt (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2017 17 Pages , Grade: 1,0
Catalog Number:
374381
Price:
US$ 18.99
Factors Impacting Customer Relationship Performance in Social CRM
Case Study: Saipa Automotive Company
Autor:in:
Mostafa Esmaeili Shayan (Author)
,
Sahar Esmaeili Shayan (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Case Study , 2020 31 Pages , Grade: A++
Catalog Number:
942698
Price:
US$ 18.99
Fußball und Social Media. Die Facebook-Fanpage vom BVB
Autor:in:
Anonym (Author)
Subject:
Sport - Media and Communication
Category:
Term Paper , 2014 12 Pages
Catalog Number:
318382
Price:
US$ 16.99
Integration of location based services into the social CRM strategy
How can Foursquare be used as a CRM tool throughout the customer relationship life-cycle?
Autor:in:
Annelie Roggenkamp (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2012 198 Pages , Grade: 1,0
Catalog Number:
214948
Price:
US$ 46.99
Potenziale von Social Media für die Kundenbindung
Autor:in:
Christian Knotik (Author)
Subject:
Communications - Multimedia, Internet, New Technologies
Category:
Research Paper (undergraduate) , 2011 78 Pages , Grade: 1,7
Catalog Number:
201317
Price:
US$ 34.99
Social Media Nutzung zur Beschaffung externen Wissens in Organisationen
Autor:in:
Laura Peter (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Bachelor Thesis , 2014 52 Pages , Grade: 1,0
Catalog Number:
284891
Price:
US$ 21.99
