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Academic texts about customer satisfaction
24 publications
Building Customer Loyalty through Value Added Services
A Case of Telecom Sector
Autor:in:
Mandeep Singh (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Doctoral Thesis / Dissertation , 2011 276 Pages
Catalog Number:
179126
Price:
US$ 46.99
Customer Satisfaction Measurement on the Internet
Autor:in:
Katja Hofmeier (Author)
Subject:
Communications - Multimedia, Internet, New Technologies
Category:
Diploma Thesis , 1999 81 Pages , Grade: 1
Catalog Number:
185298
Price:
US$ 42.99
Customer satisfaction towards e-banking services offered by NEPAL SBI Bank LTD
A Case Study of Nepalese Commercial Bank
Autor:in:
Sanjeev Pradhan (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Case Study , 2019 16 Pages , Grade: A
Catalog Number:
504153
Price:
US$ 18.99
Die wahrgenommene Kontrolle als Einflussfaktor der Zufriedenheit mit Dienstleistungsprozessen
Eine empirische Analyse
Autor:in:
Nils Zakierski (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2017 145 Pages , Grade: 2,3
Catalog Number:
375326
Price:
US$ 17.99
Ein Vergleich des Kundenmonitor Deutschland mit dem American Customer Satisfaction Index
Autor:in:
Christian Schmauderer (Author)
Subject:
Business economics - Industrial Management
Category:
Research Paper (undergraduate) , 2001 46 Pages , Grade: 2,0
Catalog Number:
12920
Price:
US$ 21.99
Evaluating the effect of switching barriers in the Ghanian mobile telecommunication industry
Autor:in:
Luc Olou (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2014 88 Pages
Catalog Number:
278845
Price:
US$ 0.99
Evaluation of supply chain management, operations strategy and critical performance principles
Autor:in:
Muhammad Khurram (Author)
Subject:
Business economics - Business Management, Corporate Governance
Category:
Research Paper (undergraduate) , 2018 14 Pages , Grade: A
Catalog Number:
489723
Price:
US$ 18.99
Factors influencing customer satisfaction and behavioral intention. The airline industry in Malaysia
Autor:in:
Yusuf Balarabe Abdullahi (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Master's Thesis , 2019 106 Pages , Grade: 3.6
Catalog Number:
996394
Price:
US$ 42.99
Factors Influencing Customer Satisfaction. Differences Between E-Commerce and Voice Commerce
Autor:in:
Daniel Kraus (Author)
Subject:
Business economics - Trade and Distribution
Category:
Master's Thesis , 2018 68 Pages , Grade: 1,3
Catalog Number:
463605
Price:
US$ 34.99
Harnessing value-added benefits as a customer retention strategy in a selected company within the financial services industry in KwaZulu-Natal
Autor:in:
Samantha Worthington (Author)
Subject:
Business economics - General
Category:
Thesis (M.A.) , 2017 238 Pages
Catalog Number:
439165
Price:
US$ 46.99
Influence of Delivery Persons on Customer Satisfaction in Online Commerce
Autor:in:
Anonym (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Master's Thesis , 2025 103 Pages , Grade: 1,0
Catalog Number:
1595635
Price:
US$ 0.99
Insights about the relationship between customer loyalty and chatbots
Autor:in:
Julia Petker (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2022 28 Pages , Grade: 1,7
Catalog Number:
1318804
Price:
US$ 19.99
Internetbasierte Kundenbindungsinstrumente. Analyse der Potenziale und Entwicklungstendenzen für Handelsunternehmen
Autor:in:
Alexej Drobyschev (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Diploma Thesis , 2012 84 Pages , Grade: 2,0
Catalog Number:
195017
Price:
US$ 42.99
Kundenorientierte Unternehmensführung. Einfluss der Mitarbeiterzufriedenheit auf die Kundenzufriedenheit im österreichischen B2B Automotive-Aftermarket
Autor:in:
MSc Anton Bauer (Author)
Subject:
Business economics - Business Management, Corporate Governance
Category:
Master's Thesis , 2015 133 Pages , Grade: 2,0
Catalog Number:
312895
Price:
US$ 42.99
New Service Development: A Case Study for the Swedish Supermarket Chain ICA
Autor:in:
Doreen Kupke (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2012 15 Pages , Grade: 2,3
Catalog Number:
210446
Price:
US$ 18.99
Quality Management Systems and Processes. The Case of Barclays
Autor:in:
Luxmi Kanth Navaneethan (Author)
Subject:
Business economics - Business Management, Corporate Governance
Category:
Submitted Assignment , 2019 18 Pages
Catalog Number:
538262
Price:
US$ 5.99
Runtriz - The Leader of mobile Hospitality
Hotel Evolution
Autor:in:
Doreen Kupke (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2012 14 Pages , Grade: 2,0
Catalog Number:
210444
Price:
US$ 14.99
Selection of CRM software for the event sector
Using the example of the German event management company XYZ
Autor:in:
Thomas Punzel (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2009 128 Pages , Grade: A- (1,5)
Catalog Number:
169164
Price:
US$ 42.99
Service Marketing Innovations - some general concepts
Autor:in:
B.Sc. Yasemin Sari (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2010 11 Pages , Grade: 1,0
Catalog Number:
164261
Price:
US$ 18.99
Service Quality in Commercial Banks. The Shkodra Case
Autor:in:
Arjeta Hallunovi (Author)
Subject:
Economics - Finance
Category:
Scientific Study , 2018 56 Pages , Grade: 12
Catalog Number:
444978
Price:
US$ 21.99
Smart Digital Signage
How will a retail example of a smart environment influence consumers from an environmental psychology perspective?
Autor:in:
Johan Hallen (Author)
,
Kajsa Sörlien (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Bachelor Thesis , 2016 43 Pages , Grade: A (5,0)
Catalog Number:
339419
Price:
US$ 21.99
The Measurement of Customer Satisfaction
Existing Research, Comparison of Different Methods, and Critical Appraisal
Autor:in:
David Willemsen (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Research Paper (undergraduate) , 2010 71 Pages , Grade: 1,0
Catalog Number:
167014
Price:
US$ 34.99
The Role of Ethiopian Airlines in Urban Economy
The case of Floriculture Industry in Addis Ababa and its Hinterlands
Autor:in:
Tewodros Tsega (Author)
Subject:
Economy - Environment economics
Category:
Master's Thesis , 2012 78 Pages , Grade: Excellent
Catalog Number:
1243369
Price:
US$ 34.99
Using the KANO-model as an approach to evaluate customer satisfaction
Autor:in:
B.Sc. Daniel Simmank (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Research Paper (undergraduate) , 2013 18 Pages , Grade: 1,3
Catalog Number:
264171
Price:
US$ 18.99
