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Academic texts about Customer Experience
36 publications
"The Future of Competition". Co-creating Unique Value with Customers
Synopsis of Chapter 1 "Co-creation of Value"
Autor:in:
Markus Groß (Author)
Subject:
Business economics - Information Management
Category:
Submitted Assignment , 2025 9 Pages , Grade: 1,0
Catalog Number:
1695327
Price:
US$ 3.99
Artificial Intelligence in the Hospitality Industry
Autor:in:
Jasmin Armbruster (Author)
Subject:
Tourism - Miscellaneous
Category:
Term Paper , 2018 22 Pages , Grade: 1,3
Catalog Number:
498676
Price:
US$ 18.99
Business of Experience als konsequente Weiterentwicklung der Customer Experience?
Eine kritische Analyse der Kundenanforderungen nach COVID-19
Autor:in:
Simone M. Rau (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2022 258 Pages , Grade: 1,3
Catalog Number:
1257394
Price:
US$ 46.99
Candidate Experience im Rekrutierungsprozess von Hochschulabsolventen und Young Professionals
Autor:in:
Christian Schmidt (Author)
Subject:
Leadership and Human Resources - Miscellaneous
Category:
Research Paper (postgraduate) , 2014 36 Pages , Grade: 1,7
Catalog Number:
298259
Price:
US$ 19.99
Customer Experience Management als Baustein für exzellente Kundenzufriedenheit
Autor:in:
Markus Pavlis (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Bachelor Thesis , 2011 69 Pages , Grade: 2,7
Catalog Number:
179820
Price:
US$ 34.99
Customer Experience Management im digitalen Zeitalter
Autor:in:
Anonym (Author)
Subject:
Business economics - Miscellaneous
Category:
Seminar Paper , 2018 21 Pages , Grade: 2,0
Catalog Number:
446096
Price:
US$ 18.99
Customer Experience. Untersuchung des Einsatzes von künstlicher Intelligenz in der Assekuranz
Autor:in:
Sina Hoffmeyer (Author)
Subject:
Business economics - Banking, Stock Exchanges, Insurance, Accounting
Category:
Bachelor Thesis , 2020 105 Pages , Grade: 1,3
Catalog Number:
1494530
Price:
US$ 42.99
Customer Journey Mapping am Beispiel der Ergo Direkt. Entwicklung von "Persona" und "Touchpoints"
Autor:in:
Jasmin Badarne (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2018 30 Pages , Grade: 1,3
Catalog Number:
505135
Price:
US$ 19.99
Customer Journey Mapping für einen fiktiven Praxisfall
Autor:in:
Jonas Klumski (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Term Paper , 2021 30 Pages , Grade: 1,3
Catalog Number:
1153644
Price:
US$ 18.99
Customer Journey und User Experience in der Anwendungsentwicklung. Die Bedürfnisse von Kunden richtig verstehen
Autor:in:
Elisa Böven (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Textbook , 2020 112 Pages
Catalog Number:
498658
Price:
US$ 42.99
Customer Journey. Unterstützung des Kundenerlebnisses und der Customer Journey durch CRM-Lösungen
Autor:in:
Dennis Kraft (Author)
Subject:
Business economics - Business Management, Corporate Governance
Category:
Term Paper , 2018 20 Pages , Grade: 1,0
Catalog Number:
436055
Price:
US$ 18.99
Customer-Touchpoint-Management und die Relevanz von Social Media im Customer Experience Management
Autor:in:
Stefan Schlatter (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Research Paper (postgraduate) , 2019 14 Pages , Grade: A
Catalog Number:
903876
Price:
US$ 16.99
Die Customer Experience im digitalen Zeitalter. Eine Analyse der Entwicklungen und Zukunftspotenziale am Beispiel der Tom Tailor GmbH
Autor:in:
Anonym (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Research Paper (undergraduate) , 2021 36 Pages , Grade: 1,3
Catalog Number:
1022443
Price:
US$ 19.99
Die Customer Journey und Touchpoint-Analyse. Ein Überblick inklusiver Praxisbeispiele
Autor:in:
Filipe Antunes Pereira (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2020 53 Pages , Grade: 1,3
Catalog Number:
944344
Price:
US$ 21.99
Die Herausforderungen der Kundengewinnung und Kundenbindung in Zeiten der COVID-19-Pandemie
Eine kritische Analyse des Customer Experience Management im Kontext der digitalen Revolution des Kunden 4.0
Autor:in:
Thomas Gildemeyer (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2023 209 Pages , Grade: 1,3
Catalog Number:
1473429
Price:
US$ 46.99
Digitale Kundenkommunikation und Implikationen an der Customer Experience. Ein Praxisbeispiel
Autor:in:
Sarah Berger (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Bachelor Thesis , 2019 96 Pages , Grade: 1
Catalog Number:
957844
Price:
US$ 42.99
Digitale Technologien und das Einkaufserlebnis. Das Kaufhaus der Zukunft
Autor:in:
Jun Huo (Author)
Subject:
Business economics - Market research
Category:
Seminar Paper , 2020 29 Pages , Grade: 1,0
Catalog Number:
956210
Price:
US$ 18.99
Digitale Transformation im Handel und der Produktion am Beispiel des Online-Shops von Sweetgood Clothing
Autor:in:
Martin Horvat (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Project Report , 2020 30 Pages , Grade: 1,0
Catalog Number:
1014641
Price:
US$ 19.99
Disruptions-Prävention? Die Marketingabteilung als Treiber der digitalen Transformation im Unternehmen
Autor:in:
Jan Thomas Steindl (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Master's Thesis , 2018 131 Pages , Grade: 1.0
Catalog Number:
419880
Price:
US$ 42.99
Entwicklung einer generischen Beratungsleistung zur Identifikation und Analyse des Kundenverhaltens auf Basis der Customer Journey
Autor:in:
Florian Rudhart (Author)
Subject:
Engineering - Industrial Engineering and Management
Category:
Master's Thesis , 2020 155 Pages , Grade: 1,0
Catalog Number:
1165081
Price:
US$ 46.99
Harnessing value-added benefits as a customer retention strategy in a selected company within the financial services industry in KwaZulu-Natal
Autor:in:
Samantha Worthington (Author)
Subject:
Business economics - General
Category:
Thesis (M.A.) , 2017 238 Pages
Catalog Number:
439165
Price:
US$ 46.99
How can Lidl create a customer experience by implementation of new services and creation of a new shopping atmosphere in the age of digitalisation?
Autor:in:
Nicole Urban (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2019 14 Pages , Grade: 1,4
Catalog Number:
593501
Price:
US$ 18.99
Chatbots und ihre Potentiale während der Customer Journey
Autor:in:
Franziska Lanig (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Textbook , 2021 78 Pages
Catalog Number:
919983
Price:
US$ 34.99
Impact of Influencer Marketing on Young Women's Customer Experience on Cosmetic Products
Autor:in:
Jule Prescher (Author)
Subject:
Communications - Multimedia, Internet, New Technologies
Category:
Bachelor Thesis , 2023 163 Pages , Grade: 1,3
Catalog Number:
1362076
Price:
US$ 46.99
Implementierung einer digitalen Antragsstrecke auf der Webseite einer Versicherungsgesellschaft
Autor:in:
Jasmin Badarne (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Term Paper , 2019 26 Pages , Grade: 1,0
Catalog Number:
505143
Price:
US$ 19.99
Potentiale der B2C-E-Commerce-Unternehmen durch den Einsatz digitaler Technologien
Autor:in:
Anonym (Author)
Subject:
Business economics - Business Management, Corporate Governance
Category:
Seminar Paper , 2022 33 Pages , Grade: 2.0
Catalog Number:
1356185
Price:
US$ 19.99
Recommendations for the Use of Voice Bots in Call Centers of the German Automotive Industry
Autor:in:
Laura Dahlhaus (Author)
Subject:
Business economics - Market research
Category:
Master's Thesis , 2019 164 Pages , Grade: 1,0
Catalog Number:
1302877
Price:
US$ 46.99
Service Experience und Service Value. Eine kritische Analyse ihrer Verbindung
Autor:in:
Jessica Kreuzer (Author)
Subject:
Business economics - Business Management, Corporate Governance
Category:
Seminar Paper , 2015 28 Pages , Grade: 1,3
Catalog Number:
319224
Price:
US$ 19.99
Supply Chain Optimisation through Efficient Management of Staff
The Impact of Inclement Weather on Customers
Autor:in:
Marco della Peruta (Author)
Subject:
Business economics - Supply, Production, Logistics
Category:
Master's Thesis , 2020 101 Pages , Grade: 7.57
Catalog Number:
1223204
Price:
US$ 42.99
The Impact of Personalization on Customer Experience. A Comparative Study of Amazon Prime and Netflix
Autor:in:
A. M. Joseph Kumar (Author)
,
B. Vyshnavi (Author)
,
Sridurga Yashawini (Author)
,
R. Manoj Kumar (Author)
,
A. Harsh (Author)
,
M. Srilatha (Author)
,
Y. Narsimhulu (Author)
,
K. B. Sravanthi (Author)
,
P. Jaya Bharathi (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Essay , 2025 61 Pages , Grade: A
Catalog Number:
1618805
Price:
US$ 0.99
Unified Communications and Collaboration as a Key to Ameliorate the Customer Service Experience
Autor:in:
Roger Otto (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Bachelor Thesis , 2013 69 Pages , Grade: 1,8
Catalog Number:
232843
Price:
US$ 34.99
Warum brechen Kunden Käufe ab? Customer Experience und die Ursachen von Warenkorb-Abbrüchen in Online-Shops
Autor:in:
Martin Macek (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Bachelor Thesis , 2022 71 Pages , Grade: 2
Catalog Number:
1272693
Price:
US$ 34.99
Welchen Nutzen bieten Digital Twin-NFTs für die Supply Chain im E-Commerce?
Blockchain, Smart Contracts, NFTs, Digital Twins erfolgreich in der Praxis anwenden
Autor:in:
Mario Kotschner (Author)
Subject:
Computer Science - Internet, New Technologies
Category:
Master's Thesis , 2023 135 Pages , Grade: 5.5
Catalog Number:
1375884
Price:
US$ 42.99
Wie gut akzeptieren Kunden KI im Marketing? Potenziale der Künstlichen Intelligenz und Vorbehalte von Konsumenten
Autor:in:
Marc Bäumer (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Bachelor Thesis , 2022 95 Pages , Grade: 1,0
Catalog Number:
1318969
Price:
US$ 42.99
Wo kaufen junge Frauen ihr Auto? Die Car Buyer Journey der weiblichen Generation Y
Autor:in:
Katja Müller-Happe (Author)
Subject:
Leadership and Human Resources - Generation Y, Generation Z
Category:
Textbook , 2019 103 Pages
Catalog Number:
451657
Price:
US$ 42.99
Zara operation management key values
Autor:in:
Albert Johan (Author)
Subject:
Business economics - Business Management, Corporate Governance
Category:
Essay , 2009 4 Pages , Grade: 70
Catalog Number:
512230
Price:
US$ 6.99
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