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Academic texts about  Customer

234  publications
Page  1  of  5
  • "Augmented Reality" (AR) in Retail. Opportunities and Challenges for Enhancing Customer Experience
    A Case Study on "Westwing"
    Title: "Augmented Reality" (AR) in Retail. Opportunities and Challenges for Enhancing Customer Experience
    Autor:in: Anonym (Author)
    Subject: Business economics - Market research
    Category: Case Study , 2022 14 Pages , Grade: 1,3
    Catalog Number: 1348580
    Price: US$ 15.99
  • Ökonomische Begründung des Customer Relationship Managements (CRM)
    Title: Ökonomische Begründung des Customer Relationship Managements (CRM)
    Autor:in: Jessica Nagel (Author)
    Subject: Business economics - Customer Relationship Management, CRM
    Category: Seminar Paper , 2017 16 Pages , Grade: 1,0
    Catalog Number: 427009
    Price: US$ 15.99
  • Ökonomische Effekte von Brand Communities aus Unternehmenssicht
    Title: Ökonomische Effekte von Brand Communities aus Unternehmenssicht
    Autor:in: Manuel Radlinger (Author)
    Subject: Business economics - Business Management, Corporate Governance
    Category: Bachelor Thesis , 2017 43 Pages , Grade: 2,3
    Catalog Number: 437873
    Price: US$ 21.99
  • Advertising, Cigarette Brands and Smokers - An Analysis of Different Cigarette Brands, their Target Groups and the Conveyed Customer Images
    Title: Advertising, Cigarette Brands and Smokers - An Analysis of Different Cigarette Brands, their Target Groups and the Conveyed Customer Images
    Autor:in: Jascha Walter (Author)
    Subject: English Language and Literature Studies - Linguistics
    Category: Seminar Paper , 2005 16 Pages , Grade: 2-
    Catalog Number: 45625
    Price: US$ 15.99
  • An application of the American Customer Satisfaction Index Model (ACSIM) in the Nepalese Mobile Phone Sector
    Title: An application of the American Customer Satisfaction Index Model (ACSIM) in the Nepalese Mobile Phone Sector
    Autor:in: Kaji Bahadur Dahal (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Research Paper (postgraduate) , 2014 33 Pages , Grade: B
    Catalog Number: 317801
    Price: US$ 19.99
  • Analyse von Customer Relationship-Management in der österreichichen Versicherungsbranche
    Title: Analyse von Customer Relationship-Management in der österreichichen Versicherungsbranche
    Autor:in: Andreas Kapounek (Author)
    Subject: Business economics - Banking, Stock Exchanges, Insurance, Accounting
    Category: Diploma Thesis , 2003 119 Pages , Grade: 2,0
    Catalog Number: 94113
    Price: US$ 42.99
  • Analyse von Marketingmaßnahmen bei digitalen Touchpoints in der Customer Journey der Modebranche
    Title: Analyse von Marketingmaßnahmen bei digitalen Touchpoints in der Customer Journey der Modebranche
    Autor:in: Ela Arslan (Author)
    Subject: Communications - Public Relations, Advertising, Marketing, Social Media
    Category: Bachelor Thesis , 2020 75 Pages , Grade: 1,9
    Catalog Number: 1006426
    Price: US$ 34.99
  • Analysis and Application of Dynamic Patterns within the Context of Complaint Management
    Title: Analysis and Application of Dynamic Patterns within the Context of Complaint Management
    Autor:in: Martina Müller (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Diploma Thesis , 2010 68 Pages , Grade: 1,7
    Catalog Number: 179888
    Price: US$ 34.99
  • Applied Marketing Strategy - The Rocker Hotel Sunderland
    Title: Applied Marketing Strategy - The Rocker Hotel Sunderland
    Autor:in: Miriam Mennen (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Project Report , 2007 22 Pages , Grade: 84 % - A
    Catalog Number: 145662
    Price: US$ 19.99
  • Artificial Intelligence as an Additional Tool in Customer Relationship Management and the Impact after the COVID-19 Crisis
    Title: Artificial Intelligence as an Additional Tool in Customer Relationship Management and the Impact after the COVID-19 Crisis
    Autor:in: Leonard Rupperti (Author)
    Subject: Computer Sciences - Artificial Intelligence
    Category: Master's Thesis 74 Pages
    Catalog Number: 1282733
    Price: US$ 34.99
  • Aufbau langfristiger und profitabler Kundenbeziehungen durch Customer Relationship Management
    Title: Aufbau langfristiger und profitabler Kundenbeziehungen durch Customer Relationship Management
    Autor:in: Philipp Langbehn (Author)
    Subject: Business economics - Customer Relationship Management, CRM
    Category: Term Paper (Advanced seminar) , 2003 33 Pages , Grade: 1,3
    Catalog Number: 17914
    Price: US$ 18.99
  • Besonderheiten des Customer Relationship Managements am Beispiel von Erlebnis- und Eventmarketing
    Title: Besonderheiten des Customer Relationship Managements am Beispiel von Erlebnis- und Eventmarketing
    Autor:in: Claus Hombrecher (Author)
    Subject: Business economics - Customer Relationship Management, CRM
    Category: Seminar Paper , 2015 15 Pages , Grade: 1,3
    Catalog Number: 458054
    Price: US$ 16.99
  • Best-Practices von Kommunikations- und Servicedienstleistungen: Customer Retention Programs
    Title: Best-Practices von Kommunikations- und Servicedienstleistungen: Customer Retention Programs
    Autor:in: Florian Jansen (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Presentation (Elaboration) , 2004 16 Pages , Grade: 1,3
    Catalog Number: 60843
    Price: US$ 16.99
  • Bonusprogramme - Ausgestaltung und Erfolg von Bonusprogrammen
    Title: Bonusprogramme - Ausgestaltung und Erfolg von Bonusprogrammen
    Autor:in: Frank Baumert (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Term Paper , 2007 22 Pages , Grade: 2,0
    Catalog Number: 75728
    Price: US$ 19.99
  • Brand Management of Luxury Goods: Mercedes and BMW
    Title: Brand Management of Luxury Goods: Mercedes and BMW
    Autor:in: Nicole Fich (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Bachelor Thesis , 2009 81 Pages
    Catalog Number: 175625
    Price: US$ 42.99
  • Brand-Promise and Brand-Delivery. A Study of Customer Experience Management at Starbucks in Cluj-Napoca
    Title: Brand-Promise and Brand-Delivery. A Study of Customer Experience Management at Starbucks in Cluj-Napoca
    Autor:in: Szintia Dezsi (Author)
    Subject: Business economics - Business Management, Corporate Governance
    Category: Master's Thesis , 2018 45 Pages
    Catalog Number: 461015
    Price: US$ 21.99
  • Business Model Canvas von Lidl und Analyse der Multi-Channel-Kampagne "Lidl Plus"
    Title: Business Model Canvas von Lidl und Analyse der Multi-Channel-Kampagne "Lidl Plus"
    Autor:in: Anonym (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Project Report , 2021 23 Pages , Grade: 1,7
    Catalog Number: 1239236
    Price: US$ 19.99
  • Call Center - Customer Interaction Center - Status und Perspektiven
    Title: Call Center - Customer Interaction Center - Status und Perspektiven
    Autor:in: Stefan Hörnemann (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Seminar Paper , 2001 25 Pages , Grade: 1,0
    Catalog Number: 32933
    Price: US$ 19.99
  • Calling the Customer - An Industry Analysis of Call Center as Business Process Outsourcing Providers
    Title: Calling the Customer - An Industry Analysis of Call Center as Business Process Outsourcing Providers
    Autor:in: Maria Kimme (Author)
    Subject: Business economics - Business Management, Corporate Governance
    Category: Master's Thesis , 2004 135 Pages , Grade: 1,3
    Catalog Number: 34947
    Price: US$ 42.99
  • CRM - Betrachtung wichtiger Prozesse im Customer Relationship Management
    Title: CRM - Betrachtung wichtiger Prozesse im Customer Relationship Management
    Autor:in: Lars Burghardt (Author)
    Subject: Business economics - Customer Relationship Management, CRM
    Category: Research Paper (undergraduate) , 2003 39 Pages , Grade: 2,1
    Catalog Number: 23427
    Price: US$ 18.99
  • CRM – optimize your company: Benefits and downsides of implementing CRM systems
    Title: CRM – optimize your company: Benefits and downsides of implementing CRM systems
    Autor:in: MSc./ Dipl. Jan Heyn (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Master's Thesis , 2010 60 Pages , Grade: 1,7
    Catalog Number: 192564
    Price: US$ 28.99
  • CRM and the Australian food retail industry
    Title: CRM and the Australian food retail industry
    Autor:in: Peter Schulz (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Project Report , 2007 28 Pages , Grade: 88%
    Catalog Number: 113708
    Price: US$ 19.99
  • CRM-Systeme. Einführung und Vorteile
    Title: CRM-Systeme. Einführung und Vorteile
    Autor:in: Nicolay Häring (Author)
    Subject: Business economics - Customer Relationship Management, CRM
    Category: Term Paper , 2021 13 Pages , Grade: 1,3
    Catalog Number: 1217477
    Price: US$ 15.99
  • CRM. Was ist das, welchen Mehrwert und welche Risiken gibt es für Unternehmen?
    Title: CRM. Was ist das, welchen Mehrwert und welche Risiken gibt es für Unternehmen?
    Autor:in: Benjamin Baaske (Author)
    Subject: Business economics - Customer Relationship Management, CRM
    Category: Term Paper , 2016 16 Pages , Grade: 1,7
    Catalog Number: 1127966
    Price: US$ 15.99
  • Customer Card as a Tool for CRM in the German Textile Industry
    Title: Customer Card as a Tool for CRM in the German Textile Industry
    Autor:in: Claus Hombrecher (Author)
    Subject: Business economics - General
    Category: Bachelor Thesis , 2016 55 Pages , Grade: 2,0
    Catalog Number: 458055
    Price: US$ 21.99
  • Customer Centric Business Models - Two Steps Beyond Customer Relation Management
    Title: Customer Centric Business Models - Two Steps Beyond Customer Relation Management
    Autor:in: Thomas Rolf (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Master's Thesis , 2003 128 Pages
    Catalog Number: 21211
    Price: US$ 42.99
  • Customer Centric Business Models - Two Steps Beyond Customer Relation Management
    Title: Customer Centric Business Models - Two Steps Beyond Customer Relation Management
    Autor:in: Thomas Rolf (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Master's Thesis , 2003 128 Pages
    Catalog Number: 21211
    Price: US$ 42.99
  • Customer centric marketing: The influences of CRM and the Internet in the future of marketing
    Title: Customer centric marketing: The influences of CRM and the Internet in the future of marketing
    Autor:in: Kimberly Wylie (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Diploma Thesis , 2003 82 Pages
    Catalog Number: 60896
    Price: US$ 42.99
  • Customer centric product development
    Title: Customer centric product development
    Autor:in: Mag.(FH) Sasha Petschnig (Author)
    Subject: Business economics - Trade and Distribution
    Category: Term Paper (Advanced seminar) , 2008 14 Pages , Grade: 1,8
    Catalog Number: 112403
    Price: US$ 18.99
  • Customer Co-Creation. Ein Essay über den Aufgabenbereich sowie Vor- und Nachteile
    Title: Customer Co-Creation. Ein Essay über den Aufgabenbereich sowie Vor- und Nachteile
    Autor:in: Benjamin Hoffmann (Author)
    Subject: Communications - Public Relations, Advertising, Marketing, Social Media
    Category: Essay , 2018 9 Pages , Grade: 1,3
    Catalog Number: 1033507
    Price: US$ 6.99
  • Customer Data Integration - analytischer Produktvergleich
    Title: Customer Data Integration - analytischer Produktvergleich
    Autor:in: Dimitar Borisov (Author)
    Subject: Computer Science - Commercial Information Technology
    Category: Diploma Thesis , 2006 83 Pages , Grade: 2,3
    Catalog Number: 66132
    Price: US$ 42.99
  • Customer Equity Berechnung. Determinanten und Einbindung in die CRM-Strategie am Beispiel der DiBa
    Title: Customer Equity Berechnung. Determinanten und Einbindung in die CRM-Strategie am Beispiel der DiBa
    Autor:in: Denny Reising (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Master's Thesis , 2003 120 Pages , Grade: sehr gut
    Catalog Number: 12861
    Price: US$ 41.99
  • Customer Evaluations of Service Failure and Recovery Encounters
    Title: Customer Evaluations of Service Failure and Recovery Encounters
    Autor:in: Dr. Klaus Schöfer (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Doctoral Thesis / Dissertation , 2002 277 Pages , Grade: 1.3
    Catalog Number: 185871
    Price: US$ 46.99
  • Customer Experience Management als Unternehmensstrategie. Umsetzung am Fallbeispiel der Porsche AG
    Title: Customer Experience Management als Unternehmensstrategie. Umsetzung am Fallbeispiel der Porsche AG
    Autor:in: Markus Pavlis (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Academic Paper , 2011 29 Pages , Grade: 2,7
    Catalog Number: 299428
    Price: US$ 19.99
  • Customer Experience Management at Rolex
    Title: Customer Experience Management at Rolex
    Autor:in: Linda Hanke (Author)
    Subject: Business economics - Customer Relationship Management, CRM
    Category: Case Study , 2024 24 Pages
    Catalog Number: 1618953
    Price: US$ 18.99
  • Customer Experience Management im digitalen Zeitalter
    Title: Customer Experience Management im digitalen Zeitalter
    Autor:in: Anonym (Author)
    Subject: Business economics - Miscellaneous
    Category: Seminar Paper , 2018 21 Pages , Grade: 2,0
    Catalog Number: 446096
    Price: US$ 18.99
  • Customer Experience Management. Ein Überblick inklusive Praxisbeispiel
    Title: Customer Experience Management. Ein Überblick inklusive Praxisbeispiel
    Autor:in: Filipe Antunes Pereira (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Term Paper , 2019 22 Pages , Grade: 1,3
    Catalog Number: 469980
    Price: US$ 19.99
  • Customer Integration: Meinungs-Communities als Instrument zur Gestaltung von Produkten
    Title: Customer Integration: Meinungs-Communities als Instrument zur Gestaltung von Produkten
    Autor:in: Rochus Landgraf (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Seminar Paper , 2003 27 Pages , Grade: 1,7
    Catalog Number: 34129
    Price: US$ 19.99
  • Customer Involvement in New Service Development
    Title: Customer Involvement in New Service Development
    Autor:in: Mathies Pohl (Author)
    Subject: Business economics - General
    Category: Seminar Paper , 2006 26 Pages , Grade: 1,3
    Catalog Number: 66247
    Price: US$ 19.99
  • Customer Journey im Generationenvergleich. Marketing und Ferienhotellerie im Alpenraum
    Title: Customer Journey im Generationenvergleich. Marketing und Ferienhotellerie im Alpenraum
    Autor:in: Domenica Kolb (Author)
    Subject: Communications - Public Relations, Advertising, Marketing, Social Media
    Category: Master's Thesis , 2020 108 Pages , Grade: 2,3
    Catalog Number: 514047
    Price: US$ 34.99
  • Customer Journey im Zeitalter der Digitalisierung. Eine Herausforderung für Unternehmen der Tourismusbranche
    Title: Customer Journey im Zeitalter der Digitalisierung. Eine Herausforderung für Unternehmen der Tourismusbranche
    Autor:in: Lisa Meyer (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Seminar Paper , 2019 26 Pages , Grade: 1,3
    Catalog Number: 501764
    Price: US$ 19.99
  • Customer Journey Mapping. Customer Journey, Persona und Touchpoints der ERGO Direkt.
    Title: Customer Journey Mapping. Customer Journey, Persona und Touchpoints der ERGO Direkt.
    Autor:in: Christian Halder (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Term Paper , 2021 30 Pages , Grade: 1,3
    Catalog Number: 1011086
    Price: US$ 19.99
  • Customer Knowledge Management
    Title: Customer Knowledge Management
    Autor:in: Jürgen Lang (Author)
    Subject: Business economics - Information Management
    Category: Seminar Paper , 2013 17 Pages , Grade: 2,3
    Catalog Number: 263509
    Price: US$ 16.99
  • Customer Life Cycle Costing als Instrument des Kosten- und Erlösmanagement
    Title: Customer Life Cycle Costing als Instrument des Kosten- und Erlösmanagement
    Autor:in: Christina Kuttnig (Author)
    Subject: Business economics - Business Management, Corporate Governance
    Category: Seminar Paper , 2000 18 Pages , Grade: 2
    Catalog Number: 106418
    Price: US$ 0.99
  • Customer Lifetime Value Management
    Title: Customer Lifetime Value Management
    Autor:in: Matthias Arnold (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Seminar Paper , 2004 26 Pages , Grade: gut
    Catalog Number: 36526
    Price: US$ 19.99
  • Customer Lifetime Value: Bestimmung des Werts einer Kundenbeziehung
    Title: Customer Lifetime Value: Bestimmung des Werts einer Kundenbeziehung
    Autor:in: Jan Spethmann (Author)
    Subject: Business economics - Controlling
    Category: Research Paper (undergraduate) , 2004 35 Pages , Grade: sehr gut (1,3)
    Catalog Number: 22115
    Price: US$ 19.99
  • Customer loyalty and customer loyalty programmes. Goals and methods
    Title: Customer loyalty and customer loyalty programmes. Goals and methods
    Autor:in: Stefan Meier (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Research Paper (undergraduate) , 2005 48 Pages , Grade: 1,3
    Catalog Number: 1187340
    Price: US$ 21.99
  • Customer loyalty in retail. Case study of Marks and Spencer
    Title: Customer loyalty in retail. Case study of Marks and Spencer
    Autor:in: Katarzyna Szydlowska (Author)
    Subject: Communications - Public Relations, Advertising, Marketing, Social Media
    Category: Bachelor Thesis , 2016 62 Pages , Grade: 80%
    Catalog Number: 512513
    Price: US$ 34.99
  • Customer Loyalty in the UK. What Causes Consumers to Be Disloyal to Big Supermarket Brands?
    Title: Customer Loyalty in the UK. What Causes Consumers to Be Disloyal to Big Supermarket Brands?
    Autor:in: Kamalesh Dey (Author)
    Subject: Business economics - Offline Marketing and Online Marketing
    Category: Seminar Paper , 2016 9 Pages , Grade: B
    Catalog Number: 313913
    Price: US$ 6.99
  • Customer Loyalty Program: Tourist Destination and Bonus Card System
    Title: Customer Loyalty Program: Tourist Destination and Bonus Card System
    Autor:in: Timo Kühnle (Author)
    Subject: Tourism - Miscellaneous
    Category: Bachelor Thesis , 2004 118 Pages , Grade: 1,0 (A)
    Catalog Number: 31346
    Price: US$ 41.99
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